Millions of Microsoft users were left unable to access some online services overnight because of a major service failure.
Hotmail, Office 365 and Skydrive were among the services affected.
http://www.bbc.co.uk/news/technology-14851455
Friday, September 9, 2011
Thursday, September 8, 2011
Google Docs Stumbles, Goes Down
Yep, Google Docs is down, and has been for at least the last thirty minutes. I’ve been trying to access the site in Chrome and am met with a white screen and an endless ‘waiting’ message in the status bar (a refresh just got me a 404 page, which I suppose is an improvement). Google’s status site indicates that a “Service disruption” is affecting Google Docs List, Google Docs, and Google Drawing.
http://techcrunch.com/2011/09/07/google-docs-stumbles-goes-down/
http://techcrunch.com/2011/09/07/google-docs-stumbles-goes-down/
Wednesday, June 22, 2011
Dropbox left document storage accounts open for four hours
Online storage service Dropbox accidentally turned off password authentication for its 25 million users for four hours on Sunday -- although "much less than 1 percent" of those accounts were accessed during the period, the company said. It is still investigating whether any of those accounts were improperly accessed.
Dropbox CTO Arash Ferdowsi wrote that the company introduced a code change at 1:54 p.m. PST that caused a problem in the authentication mechanism. About four hours later, the problem was discovered, and Dropbox killed all of the sessions of those who were logged in at the time -- "much less" than 1 percent of its users, Ferdowsi wrote.
A fix was introduced at 5:46 p.m. PST, he said.
https://www.infoworld.com/d/security/dropbox-left-document-storage-accounts-open-four-hours-831?source=rss_cloud_computing
Dropbox CTO Arash Ferdowsi wrote that the company introduced a code change at 1:54 p.m. PST that caused a problem in the authentication mechanism. About four hours later, the problem was discovered, and Dropbox killed all of the sessions of those who were logged in at the time -- "much less" than 1 percent of its users, Ferdowsi wrote.
A fix was introduced at 5:46 p.m. PST, he said.
https://www.infoworld.com/d/security/dropbox-left-document-storage-accounts-open-four-hours-831?source=rss_cloud_computing
Microsoft's cloud BPOS suite suffers outage again
Microsoft's BPOS cloud-hosted communication and collaboration suite suffered an outage on Wednesday, the latest in a string of technical problems in recent months.
The problem apparently lasted for more than three hours and involved a networking hardware problem that affected customers in North America, according to updates posted by Microsoft on the Microsoft Online Twitter feed and by administrators in discussion forums.
http://www.infoworld.com/d/applications/microsofts-cloud-bpos-suite-suffers-outage-again-050?source=rss_cloud_computing
The problem apparently lasted for more than three hours and involved a networking hardware problem that affected customers in North America, according to updates posted by Microsoft on the Microsoft Online Twitter feed and by administrators in discussion forums.
http://www.infoworld.com/d/applications/microsofts-cloud-bpos-suite-suffers-outage-again-050?source=rss_cloud_computing
Friday, May 20, 2011
Sony Corp has been hacked again
http://www.reuters.com/article/2011/05/20/us-sony-hacker-idUSTRE74J3Z820110520
Sony Corp has been hacked again, exposing more security issues for the company less than a month after intruders stole personal information from more than 100 million online user accounts.
A hacked page on a Sony website in Thailand directed users to a fake site posing as an Italian credit card company. The site was designed to steal information from customers, Internet security firm F-Secure disclosed on Friday.
Sony Corp has been hacked again, exposing more security issues for the company less than a month after intruders stole personal information from more than 100 million online user accounts.
A hacked page on a Sony website in Thailand directed users to a fake site posing as an Italian credit card company. The site was designed to steal information from customers, Internet security firm F-Secure disclosed on Friday.
Software glitch caused Exchange Online to trip up
http://www.infoworld.com/d/applications/software-glitch-caused-exchange-online-trip-772
A software bug caused email queues of some Exchange Online customers in the Americas to clog up on Thursday, leading to delivery delays that lasted in some cases almost seven hours.
The problem, which began at close to noon U.S. Eastern Time and wasn't fully resolved until past 6:30 p.m., initially caused 30 percent of Exchange Online hub servers in the Americas to experience backed-up mail queues.
Most of those affected servers returned to normal queue levels after about an hour, but one server required more extensive repair work, according to a Microsoft explanation posted to a company discussion forum on Friday.
A software bug caused email queues of some Exchange Online customers in the Americas to clog up on Thursday, leading to delivery delays that lasted in some cases almost seven hours.
The problem, which began at close to noon U.S. Eastern Time and wasn't fully resolved until past 6:30 p.m., initially caused 30 percent of Exchange Online hub servers in the Americas to experience backed-up mail queues.
Most of those affected servers returned to normal queue levels after about an hour, but one server required more extensive repair work, according to a Microsoft explanation posted to a company discussion forum on Friday.
Tuesday, May 17, 2011
Dropbox Drops the Ball on Data Security
http://www.pcworld.com/businesscenter/article/228018/dropbox_drops_the_ball_on_data_security.html
Dropbox, a provider of cloud-based data storage services, is in hot water with the Federal Trade Commission over claims that it lied and intentionally deceived customers into believing that their data is more private and secure than it really is. Whether Dropbox was deliberately misleading, or just failed to clearly communicate policy changes, the complaint filed with the FTC illustrates concerns over online data security.
Dropbox, a provider of cloud-based data storage services, is in hot water with the Federal Trade Commission over claims that it lied and intentionally deceived customers into believing that their data is more private and secure than it really is. Whether Dropbox was deliberately misleading, or just failed to clearly communicate policy changes, the complaint filed with the FTC illustrates concerns over online data security.
PlayStation Network Hackers Used Amazon's Cloud Services To Launch Their Attack, Report Says
http://www.popsci.com/technology/article/2011-05/playstation-network-hackers-used-amazons-cloud-services-launch-their-attack-report-says
Hackers used Amazon’s Elastic Cloud Computing service to wage an attack on Sony’s PlayStation network last month, according to a report by Bloomberg News. If it’s true, it’s the first acknowledgement that a cloud service — billed as a cheap, dynamic solution for safely storing data and ramping up processing power — has been used as a platform for a cyber attack.
Bloomberg cites “a person with knowledge of the matter,” who said a hacker used a fake name to set up a bogus Amazon EC2 account. Amazon’s servers were not hacked; rather, someone purchased computing power and used it to attack Sony’s network, compromising the personal information of 100 million users.
Hackers used Amazon’s Elastic Cloud Computing service to wage an attack on Sony’s PlayStation network last month, according to a report by Bloomberg News. If it’s true, it’s the first acknowledgement that a cloud service — billed as a cheap, dynamic solution for safely storing data and ramping up processing power — has been used as a platform for a cyber attack.
Bloomberg cites “a person with knowledge of the matter,” who said a hacker used a fake name to set up a bogus Amazon EC2 account. Amazon’s servers were not hacked; rather, someone purchased computing power and used it to attack Sony’s network, compromising the personal information of 100 million users.
Sunday, May 15, 2011
Google revives Blogger after outage: 20 Hours
http://news.cnet.com/8301-27080_3-20062657-245.html
Google got Blogger back online late this morning following a maintenance-related glitch that kept blogs dark for more than 20 hours.
"We're nearly back to normal -- you can publish again, and in the coming hours posts and comments that were temporarily removed should be restored," Eddie Kessler, tech lead/manager at Blogger, wrote in a post on the Blogger Buzz site around 10:30 a.m. PT.
Google got Blogger back online late this morning following a maintenance-related glitch that kept blogs dark for more than 20 hours.
"We're nearly back to normal -- you can publish again, and in the coming hours posts and comments that were temporarily removed should be restored," Eddie Kessler, tech lead/manager at Blogger, wrote in a post on the Blogger Buzz site around 10:30 a.m. PT.
Sony’s Playstation Network Is Back.
http://newenterprise.allthingsd.com/20110514/sonys-playstation-network-is-back-up-will-anyone-be-back
Sony just announced that over the next several hours it will be flipping the lights back on in its Playstation Network that has been since hackers attacked it nearly a month ago.
Sony just announced that over the next several hours it will be flipping the lights back on in its Playstation Network that has been since hackers attacked it nearly a month ago.
Microsoft BPOS Exchange Restored
http://blogs.technet.com/b/msonline/archive/2011/05/13/update-on-bpos-standard-email-issues.aspx
"On Tuesday at 9:30am PDT, the BPOS-S Exchange service experienced an issue with one of the hub components due to malformed email traffic on the service. Exchange has the built-in capability to handle such traffic, but encountered an obscure case where that capability did not work correctly. The result was a growing backlog of email. By 12:00am PDT, the malformed traffic was isolated and the mail queues cleared. The delays encountered by customers varied, on the order of 6-9 hours. Short term mitigation was implemented and a fix was under development."
"At 9:10am PDT today, service monitoring again detected malformed email traffic on the service. The problem was resolved at 10:03am, but users experienced up to 45 minute email delays during this time. A second, but related issue was detected via monitoring at 11:35am PDT, resulting in email stuck in some end users' outboxes. The issue was remediated at 12:04pm PDT. During this time, more than 1.5 million messages had queued on the service awaiting delivery. The backlog was 90% clear by 4:12 PM, but because of this large backlog of email, customers may have experienced delays of as long as 3 hours. We are implementing a comprehensive fix to both problems."
"On Tuesday at 9:30am PDT, the BPOS-S Exchange service experienced an issue with one of the hub components due to malformed email traffic on the service. Exchange has the built-in capability to handle such traffic, but encountered an obscure case where that capability did not work correctly. The result was a growing backlog of email. By 12:00am PDT, the malformed traffic was isolated and the mail queues cleared. The delays encountered by customers varied, on the order of 6-9 hours. Short term mitigation was implemented and a fix was under development."
"At 9:10am PDT today, service monitoring again detected malformed email traffic on the service. The problem was resolved at 10:03am, but users experienced up to 45 minute email delays during this time. A second, but related issue was detected via monitoring at 11:35am PDT, resulting in email stuck in some end users' outboxes. The issue was remediated at 12:04pm PDT. During this time, more than 1.5 million messages had queued on the service awaiting delivery. The backlog was 90% clear by 4:12 PM, but because of this large backlog of email, customers may have experienced delays of as long as 3 hours. We are implementing a comprehensive fix to both problems."
Monday, May 2, 2011
Rackspace to shutdown Slicehost
http://thenextweb.com/dd/2011/05/03/rackspace-to-shut-down-slicehost/
In a letter to its customers, Rackspace VP of Product Mark Interrante has announced that Slicehost, the IT hosting company Rackspace acquired in 2008, will be shut down within 12 months.
Interrante gives the complexities of managing “two brands, two control panels and two sets of Support, Engineering and Operations teams” as the underlying driver behind the move. Managing one product will give the company a greater chance of succesfully coordinating the shift from IPv4 to IPv6 as well as the development of OpenStack Technology.
In a letter to its customers, Rackspace VP of Product Mark Interrante has announced that Slicehost, the IT hosting company Rackspace acquired in 2008, will be shut down within 12 months.
Interrante gives the complexities of managing “two brands, two control panels and two sets of Support, Engineering and Operations teams” as the underlying driver behind the move. Managing one product will give the company a greater chance of succesfully coordinating the shift from IPv4 to IPv6 as well as the development of OpenStack Technology.
Friday, April 29, 2011
Amazon: Networking Error Caused Cloud Outage
http://www.datacenterknowledge.com/archives/2011/04/29/amazon-networking-error-caused-cloud-outage/
Last week’s lengthy outage for the Amazon Web Services cloud computing platform was caused by a network configuration error as Amazon was attempting to upgrade capacity on its network. That error triggered a sequence of events that culminated in a “re-mirroring storm” in which automated replication of storage volumes maxed out the capacity of Amazon’s servers in a portion of their platform.
Amazon provided a detailed incident report this morning in which it discussed the outage, apologized to customers and outlined plans to make its platform more resilient in the future. The company also issued a 10-day credit to customers using the US East Region at the time of the outage.
Last week’s lengthy outage for the Amazon Web Services cloud computing platform was caused by a network configuration error as Amazon was attempting to upgrade capacity on its network. That error triggered a sequence of events that culminated in a “re-mirroring storm” in which automated replication of storage volumes maxed out the capacity of Amazon’s servers in a portion of their platform.
Amazon provided a detailed incident report this morning in which it discussed the outage, apologized to customers and outlined plans to make its platform more resilient in the future. The company also issued a 10-day credit to customers using the US East Region at the time of the outage.
Thursday, April 28, 2011
Yahoo Mail Takes Big Hit In Cloud Outage
http://www.crn.com/news/cloud/229402462/yahoo-mail-takes-big-hit-in-cloud-outage.htm
Yahoo (NSDQ:YHOO) Mail, the search company's cloud-based e-mail service, went down for several hours Thursday, making Yahoo the latest in a long line of Web-based e-mail players to suffer outages this year.
Yahoo on Thursday evening could not say how many users were impacted when its popular e-mail service was down for several hours. Yahoo acknowledged the outage on its Twitter feed.
"Yahoo Mail is currently inaccessible to some users. We are working to correct the issue and restore all functionality immediately. We know that this may have caused some inconvenience and we apologize to our users who might be affected," Yahoo said on Twitter.
Yahoo (NSDQ:YHOO) Mail, the search company's cloud-based e-mail service, went down for several hours Thursday, making Yahoo the latest in a long line of Web-based e-mail players to suffer outages this year.
Yahoo on Thursday evening could not say how many users were impacted when its popular e-mail service was down for several hours. Yahoo acknowledged the outage on its Twitter feed.
"Yahoo Mail is currently inaccessible to some users. We are working to correct the issue and restore all functionality immediately. We know that this may have caused some inconvenience and we apologize to our users who might be affected," Yahoo said on Twitter.
Sunday, April 17, 2011
Google Videos shutting down later this month
http://www.techspot.com/news/43345-google-videos-shutting-down-later-this-month.html
Google Videos, Google's answer to YouTube before it gave up and bought the video sharing service, is being shut down. The search giant has sent out an email warning to users who previously uploaded one or more videos to the service.
As of April 29, 2011, Google Videos will no longer let users watch any more videos. Users can, however, download their videos until May 13, 2011, and Google is encouraging them to re-upload their videos to YouTube.
Google Videos, Google's answer to YouTube before it gave up and bought the video sharing service, is being shut down. The search giant has sent out an email warning to users who previously uploaded one or more videos to the service.
As of April 29, 2011, Google Videos will no longer let users watch any more videos. Users can, however, download their videos until May 13, 2011, and Google is encouraging them to re-upload their videos to YouTube.
Sunday, April 10, 2011
Iron Mountain to shutter cloud storage service
http://www.computerworld.com/s/article/9215679/Report_Iron_Mountain_to_shutter_cloud_storage_service
Computerworld - After only two years, Iron Mountain is planning to close its public cloud storage services, having already stopped accepting new customers as of April 1, according to market research firm Gartner.
The company will close its Virtual File Store services, which is targeted at archival of inactive file data, and its Archive Service Platform, which allows software vendors to integrate the Iron Mountain API to leverage the company's cloud
Computerworld - After only two years, Iron Mountain is planning to close its public cloud storage services, having already stopped accepting new customers as of April 1, according to market research firm Gartner.
The company will close its Virtual File Store services, which is targeted at archival of inactive file data, and its Archive Service Platform, which allows software vendors to integrate the Iron Mountain API to leverage the company's cloud
Tuesday, March 22, 2011
Lengthy Outages for WordPress.com, Netflix
http://www.datacenterknowledge.com/archives/2011/03/22/lengthy-outages-for-wordpress-com-netflix/
More than 18 million blogs WordPress.com were down for several hours Tuesday night. “A fix for a server issue caused a series of failures,” Automattic reported on its Twitter feed. “Recovery is in progress but taking longer than expected.” Among the sites affected was TechCrunch, which indicated that the WordPress.com team was having challenges with load balancing between data centers as they restored servers. Sites operated n read-only mode for some time before service was fully restored.
More than 18 million blogs WordPress.com were down for several hours Tuesday night. “A fix for a server issue caused a series of failures,” Automattic reported on its Twitter feed. “Recovery is in progress but taking longer than expected.” Among the sites affected was TechCrunch, which indicated that the WordPress.com team was having challenges with load balancing between data centers as they restored servers. Sites operated n read-only mode for some time before service was fully restored.
Monday, February 28, 2011
Gmail outage passes 24 hours for some
http://tech.fortune.cnn.com/2011/02/28/gmail-outage-passes-24-hours-for-some/
Imagine if you lost your entire email inbox, sent box, folders –everything.
A small number of Gmail users logged into their accounts over the weekend to find just that.
Immediately, Google (GOOG) support forums started filling up and Google's App Status dashboard issued the ominous warning, "We're investigating reports of an issue with Google Mail. We will provide more information shortly." Initially, the outage was said to have affected .29% of global Gmail users.
Imagine if you lost your entire email inbox, sent box, folders –everything.
A small number of Gmail users logged into their accounts over the weekend to find just that.
Immediately, Google (GOOG) support forums started filling up and Google's App Status dashboard issued the ominous warning, "We're investigating reports of an issue with Google Mail. We will provide more information shortly." Initially, the outage was said to have affected .29% of global Gmail users.
Subscribe to:
Comments (Atom)